Kenmore Series 500 Washer Troubleshooting: Full Guide

Nowadays, washing machines are getting more and more popular because of the convenience and help people get from these gadgets. Kenmore washer is great if you are looking for a top-notch washing machine. With their simple and easy way of application, they are surely becoming a must-have for many. If you already own a Kenmore Series 500 Washer, you have made a good decision. But like other electronic gadgets, this one also has its own flaws. And Kenmore series 500 washer troubleshooting can reduce your headache.

You can face several problems with these washers. Some of them include washers not starting, not filling, and more. But no need to worry because some simple troubleshooting options can solve these problems.

In this article, I have listed people’s most common problems and how you can fix them yourself.

What You’ll Need

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By the end of this article, I hope you will be able to know some new things about your Kenmore Series 500 Washer Troubleshooting!

So why wait? Let’s jump right in!

Kenmore Series 500 Washer Troubleshooting

Kenmore Series 500 Washer TroubleshootingThere are some common problems that most people usually face while using Kenmore Washer. In this segment, I have compiled the most familiar problems and what you can do to fix them.

So, let’s get started!

Problem 1: Kenmore Series 500 Washer Not Starting

You are most likely to face this problem while using your Kenmore Washer when the washer cannot start. This usually happens when the connections are loose, or some components are faulty.

Now, let’s take a look at the solution.


The outlet in which the washer is plugged in should be grounded. Also, check if the connection is properly tightened or not. If it’s loose, then firmly tighten the connection in place.

You’ll also have to ensure that the washer is directly connected to an outlet. So, if you have any extensions, then you have to remove them and plug your washer directly into the outlet.

Also, check the circuit breaker. If it’s damaged, then you will need to replace it.

Problem 2: Kenmore Series 500 Washer Not Filling

This is also one of its common problems. Most often, it occurs due to the water supply valves being faulty.

If you are stuck with this problem, then no worries. Let’s look at the solutions.


Firstly, check the water valves. They should be turned on and properly connected. If the connection is loose, then it’s causing the washer to not fill.

And if the valves are damaged, then you need to replace them.

If the problem still isn’t solved, then you have to reset your Kenmore Washer.

If you don’t know how to reset, then no worries! I have discussed it in this article, so stay tuned!

Problem 3: Kenmore Series 500 Washer Making Noises

It becomes very frustrating when the washer makes loud noises. When this happens, you will have to check multiple things to figure out where the problem actually lies.

So, let’s know about this problem in detail and know what you can do about it.


In most cases, the washer will start making loud noises when the drum bearing is worn out. In that case, you have to replace the bearing and outer tab to avoid any further complications.

As it is a complicated thing to do, if you aren’t sure enough whether you can do it or not, you should definitely go for professional help.

You’ll also need to check the drive pulley. If it’s damaged or cracked, then it’s the reason why your washer is making such loud noises. In this case, the solution is you have to replace it.

Lastly, check the drain pump; it should be clean and free of dust. So, if there are any obstructions, you will have to clean them. And if the problem still persists, then it’s time to replace the drain pump.

Problem 4: Kenmore Series 500 Washer Not Draining

This is a common problem that most of us can relate with. When the washer isn’t able to drain, dust and debris have blocked the way in most cases.

So, let’s look at the scenario closely and see what you can do about it.


You have to check the drain hose if it has been blocked by dust or not. If you find any clogs or blockages, then clean them up very carefully.

And if you find any damage in the pump, then you will have to replace it.

Also, check if the coin trap is free of dirt or not. Small particles can block it, and that can cause the washer to not drain.

So, you will need to remove the coin trap from the machine and then clean it. That should solve the problem.

Problem 5: Kenmore Series 500 Washer Is Filling Very Slowly

Sometimes, the washer has no problem with filling, but it is happening very slowly. It happens most of the time if the water inlet valves are faulty or not working properly.

So, if you ever face this problem, it’s better to know about the solution.


The water inlet valves need proper pressure to work. So, you need to make sure that the water pressure is enough.

Otherwise, check the connections. All the connections should be tightly fastened. If they are loose, then water will leak, and the washer won’t be able to fill properly.

Lastly, if the valves are faulty, then it’s time to replace them.

Problem 6: Kenmore Series 500 Washer Is Leaking

This problem can occur for a variety of reasons. If your drain pump is damaged or the tub seals have torn, your washer can leak.

Though it may seem very stressful to fix, it’s actually quite basic.

So, let’s see what you can do when you face this problem.


Firstly, you need to check the drain pump. It should be tightly connected; otherwise, water will leak.

Also, check if there are any damaged or cracked spots on the pump. That can also cause the leaking.

If there’s a problem with the drain pump, you will need to replace it as soon as possible.

Sometimes, leaking can also occur if the tub seals have become torn. This can damage your washer. So, if any of the tub-bearing seals are damaged, you’ll have to replace them, and the problem should be gone.

Water inlet valves can often cause your washer to leak if they are not connected properly.

To check this, you will have to open your washing machine and see if the water inlet valves on the back of the machine are leaking or not.

And that’s about it. Your washer should be fine.

How To Reset Kenmore Series 500 Washer?

As I have discussed above, you’ll need to reset your Kenmore Series 500 Washer for some problems. Many often get confused on how to do that, but it’s actually very simple.

You just need to follow these simple steps:

  • Firstly, you will need to unplug the washer for 1-2 minutes.
  • Then, plug in the washer. Next, you will have to put the lid up and down every 12 seconds.
  • While doing this, you have to properly close the lid every time. Also, make sure to raise the lid to 2 inches at least. This will ensure that the magnetic connection is getting interrupted.

That’s about it. The motor reset procedure is done.

Final Thoughts

Most of the problems you might face while using your Kenmore Series 500 washer are usually nothing that serious. In fact, you can solve most of these problems with this Kenmore series 500 washer troubleshooting guide.

So, if you encounter any of the problems that I have discussed in this article, you should be able to know what you have to do to solve them.

But sometimes, problems can still persist even after doing everything that you can. In that case, you should go to a professional for further information and inspection.

So, to sum it up, now that you know how to fix the most common problems, it should be easy for you to take the necessary steps when you actually face the problems.

So, use your gadget carefully, and have fun!

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