Zinwell PLS-8171 Troubleshooting: An In-depth Solution Guide

If you are in search of a good Powerline product that can ensure a high-speed connection, Zinwell pls-8171 comes at the top of the list each time. For its easy and convenient way of installation and operation, it has quickly become one of the favorites.

However, like every other electronic device, you may encounter some problems while using your Zinwell pls-8171 too.

One day you wake up and see your Zinwell pls-8171 is not working properly. And that can make you worried; what can possibly be done now!

Some certain factors can hamper the function of your ethernet adapters. These include too long distance between the adapters and hindrances from other electronic devices such as electric fans, washing machines, air conditioners, etc. You may seem confused about how to deal with them, but these problems can be fixed with some simple troubleshooting methods.

Do you want to know more about your Powerline device? Well, you’re in the right place then. In this article, I have discussed the common problems that you might come across while using Zinwell pls-8171.

If you follow this article till the end, you should be able to know what to do with the problems you’re facing!

So, are you ready to know about Zinwell pls-8171 troubleshooting? Then without wasting more time, let’s get started!

Zinwell PLS-8171 Troubleshooting

Zinwell PLS-8171 TroubleshootingMost of the problems arise when you don’t install your ethernet device according to the correct instructions. However, if you still face problems even after doing everything right, don’t worry.

In this segment, you’ll get to know the common problems and how you can solve them easily.

So, let’s start!

Problem 1: The PLC Devices Are Not Communicating With Each Other

This is a very common problem that a lot of people usually come across. The PLC devices should be mutually communicable. If they are not communicating with each other, it can either be caused by incorrect handling or due to the network group being erased.

If you face this problem, you need to know about the solution.


Zinwell PLS-8171 Reset ButtonFirstly, with a needle pin, press for a couple of seconds into the RESET button of the device. The device should be powered on while doing this. It’s not ideal to use metal pins, so keep that in mind.

If you are able to do it successfully, then all of the LED lights will be turned on and off one time.

This process will return the devices to the same factory default network group. So, they will be able to communicate with each other, and voila! Your problem is solved, and the communication problem is also gone.

However, you can still find that the devices aren’t communicating with each other even after doing the whole step.

In that case, the problem may lie within the electric wire. Old fuse boxes and old wiring can cause miscommunication between the devices. Since updated models have different programming coded within them, they are more compatible with the new PLC devices.

So, to fix this, you need to remove the old machines and replace them with newer and updated ones. That should solve the problem.

You can go through a long-distance debugging process to ensure that the devices are communicating properly. If the PLC devices still can’t establish the communication, then you have to check a few things:

  • Check the power supply, if the devices are getting adequate power.
  • Check if the ethernet cables are plugged in securely. If the cables are loosely plugged, the devices won’t be able to communicate properly.
  • Check the LED lights if they are working well or not.
  • Uninstall, and then reinstall the device if needed.
  • Do a ping test to check if the devices are connected to the network or not. That way, you’ll be able to confirm whether PLC devices are in the network or not.

After you’ve successfully established the connection, it’ll gradually increase the distance between the devices to cover the maximum distance. This will increase the efficiency of the devices, and they will be able to give the best performance.

Problem 2: The PLC Devices Don’t Work from Distance

A very familiar yet frustrating problem is when everything is done properly, but still the PLC devices don’t work from distance. If there are electronic devices that have motors included inside them in the area of the Powerline adapters, they might cause some interference.

Or simply, if the distance between the adapters is too long, chances are it won’t be able to cover the full distance.

It is better to know about the solution, right? So, let’s look at what you can do.


If there are devices such as refrigerators, air conditioners, washing machines, and large electrical motors around the powerline adapters, remove them from the area if possible. You can buy a surge protector and connect it to the outlets to reduce and avoid interference.

Also, check if the distance between the adapters is too much. Maximum distance that can be covered is about 300 meters. But try to keep the distance less than 300 meters to get the top performance.

Problem 3: After Changing the Router, The Outdoor Cameras Have Become Offline

This is a very common yet easy-to-fix sort of problem that many faces when they move to a new place. While changing the router, some connections may become loose, or dirt can be accumulated. In other cases, problems can also appear if there’s a lack of proper equipment.

So, let’s see what you can do when you face this problem.


Firstly, if you have all the necessary equipment, check if the wires are tight or not. If the connection is loose, then you have to connect them properly. Also, check if there’s any dirt around the area of connection. Just gently clean the area with a dry cloth or cotton pad, and it should be fine.

However, if you don’t have an ethernet device from the router to the outlet, then you need to install one. Then you have to connect this device with the one in the cameras. If you have done everything correctly, you should be able to see 3 lights that are on and blinking.

Some Safety Measures You Should Take

Zinwell PLS-8171 Safety MeasuresWhile installing and using any electronic device, you should know about the precautions and safety measures to ensure your own safety. If you don’t, you can face problems with your device later on.

As the device is to be connected with the AC power line, any mistake can lead to a dangerous accident.

In this segment, I have listed the safety notes, which you must have to know. So, you don’t have to face any unpleasant occurrence while using your Zinwell pls-8171.

  • Before installing and operating the device, please read and follow the instructions.
  • Keep the instructions handy in case of future applications.
  • Keep the device away from water supplies.
  • The device should be kept away from the heat register or a radiator.
  • Keep the device in a place where people can’t walk on the wires.
  • Immediately unplug the device if any kind of liquid has been spilled into it.
  • Stop using the device if the wires and interconnected cords are damaged. In that case, you need to replace them as soon as possible.
  • Don’t operate the device if it has been exposed to water or rain.
  • Use a dry cloth for cleaning purposes. Don’t use flammable liquids or aerosols.
  • If the device isn’t working properly even after troubleshooting, then refrain from using it any longer.


So, as you can see, some problems may look very daunting at first, but they are really not that hard to fix. If you have gone through this article thoroughly, you should have a clear idea about Zinwell pls-8171 troubleshooting!

However, most problems usually occur when you have failed to install the device correctly. So, if you have successfully and correctly installed your ethernet adapters, you’ll be less likely to face any of the problems we mentioned.

And if you are still unable to fix your problems, maybe it’s the end of the lifespan of your Powerlink device.

But no worries, at least now you know exactly what to do if you encounter these problems in future. So don’t get too sad, and be aware from now on!

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